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The Definitive Method for Standardizing Telecom Infrastructure Processes: The Value of Process Standardization

The Definitive Method for Standardizing Telecom Infrastructure Processes: The Value of Process Standardization

How process standardization reaches all towerco stakeholders

Employees

Employees can see  business processes step-by-step, simplifying work and providing a day-one roadmap for new hires. In addition to guiding work, standardized end-to-end process maps show employees how their day-to-day work fits into the company’s operations.

Systems Developers

With an overview of all business activities to understand how time is spent and the responsibilities of team members, systems developers can create standardized systems that will functionally link departments.

Management Teams

With access to granular data on each milestone in all phases of the tower lifecycle, managers get a clear picture of the company’s operations, from a high-level perspective to the individual milestones on the ground.

Customers

Clear process flows enable towercos to reduce cycle times and communicate clear timelines to customers, as well as deliver timely, accurate site data to measure coverage and capacity across the portfolio. This improves efficiency and uptime, leading to better results for MNOs.

Investors

Investors can have an overview of the towerco’s operations, and process standardization will support sustainable and scalable growth that investors seek. Private equity investors use process maps as the basis for valuing towercos

Interested in learning more? Find the next post in this series, “The Sell-Build-Design-Operate Framework” here.

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